Custom Solutions
When your problem doesn't fit a productized shape. Multi-agent LLMs, integrations, internal tools, ops platforms. Whatever the work actually is.
What it is
Most of what we ship doesn't fit a productized shape. National restaurant chains needed multi-agent LLM order-taking. Ops teams needed real-time dashboards. Proposal-heavy firms needed audio-driven document review with agentic note integration. Each one started as "here's the shape of the problem" and ended as a working system.
A Custom Solutions engagement is that pattern. You describe what's broken, blocked, or worth building. We shadow the operation to model it end-to-end. Then we scope, build, and ship a system that fits your problem, not a template with your logo on it.
This is the offering for problems that need thinking. If the shape is clear (a site, a rebrand, an intel property), take one of the productized offerings instead. If the shape isn't clear yet, start here.
What you get
- → A working system built for your specific problem
- → The full codebase, yours to own and maintain
- → The architecture decisions documented so the next engineer to touch it can understand what we built and why
- → A runbook for operating it in production
What we bring
Multi-agent LLM systems (Artisan enterprise ordering, national restaurant chain). RAG pipelines + local GPU infrastructure (Pinecone, 1.6B tokens/week on our own cluster). Real-time ops dashboards (WPMC). Document processing with agentic review (InkwellAI). Voice AI + telephony. Different problem shapes, same delivery cadence.
How we work with you on this
Assessment
Custom Solutions assessments run ~2 weeks, sometimes longer for involved domains. We shadow the operation end-to-end, model the problem, and produce a scoped build proposal. Full credit toward the project.
Build
Fixed scope, fixed price, working system in weeks, or longer if the problem needs it, with milestone-based payment. Shipped as software your business runs on from day one.
Ongoing partnership
Common. Custom systems evolve. Most clients keep us close for tuning, extending, and handling the edge cases that emerge in production.
Same engagement shape across every offering. Depth scales to the work.
Book a Custom Solutions discovery.
30 minutes. Tell us about your business. We'll tell you if this is the right shape.